SW9818 | 12 Jul 2019 User Support Specialist (Various Industries)
  • Provide technical support to end users on hardware, software and networking related issues
  • Prepare, install and configure desktop/laptop and IT equipment
  • Supporting standard OA applications, desktop software application and email system
  • Coordinate with external vendors on application software inquiries and maintenance
  • Trouble shoot PC related devices and escalate problem if needed
  • Higher Diploma or above in Information technology, Computer Science or related disciplines
  • 1-3 years working experience in IT related Industry; hands on experience in Helpdesk/ Deskside / Server Support
  • Good command of written and spoken Chinese and English
  • Support roles from different industries, such as Financial Service, Retail, Commercial, Airline, Catering etc.
  • Fresh graduates are also welcome, candidates with more experience will be consider as “Senior IT Support Engineer” or “VIP Support”

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