SW8952 |
24 Mar 2026
Junior Desktop Support Engineer
- Provide technical support for internal users on: Desktop hardware, Software, MS Windows, Office, Outlook and networking.
- Setup and configure desktop or networking devices and provide technical support.
- Skills on supporting tablet or smartphones, conference room's AV equipments or video conference tools.
- Record and manage all incidents and requests in ticket-tracking system.
- Provide 1st tier support ad hoc projects and other IT members.
- Maintain the IT inventory record and perform inventory check.
- Diploma or above in Computer Science or related discipline.
- At least 1 years of IT support experience.
- Good working knowledge and IT experience supporting Microsoft Windows configuration, desktop administration, Microsoft Office suite.
- Willing to listen and learn, hardworking, team player, under working pressure.
- Good oral and written communication skills in both Chinese and English.
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