SW8993 | 28 May 2026 IT Trainee (iBank, Fresh Graduates Welcome)
  • Install, update, and troubleshoot software, firmware, and infrastructure.
  • Resolve escalated Helpdesk tickets and assist with remote/WFH setups.
  • Log and track service requests while documenting support procedures.
  • Partner with local and global IT teams to ensure policy compliance.
  • Manage multi-channel communications (Teams/Email) and participate in on-call rotations.
  • Diploma or above in Computer Science, Information Technology, or a related discipline.
  • Fresh Graduates with no experience are welcome to apply.
  • Fluent English; Chinese languages are a plus.
  • Excellent interpersonal and communication skills with a strong customer-service mindset.
  • Highly adaptable, resilient, and eager to learn and grow within the financial technology sector.
  • Must be a permanent resident or hold the right of abode in Hong Kong.
  • Benefits:
  • 17-22K Depends on Experience
  • 10-20 Days Annual Leave
  • 5-day Work Week
  • Friendly and Energetic Working Environment

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