SW9020 | 24 Jul 2026 Customer Service Officer
  • Handle general, billing enquiries and complaints via phone and email in a professional manner.
  • Maintaining accurate records of customer interactions.
  • Cooperate with other teams to resolve public user's request efficiently.
  • Assist administration and clerical support for the team such as user account administration, FAQ & knowledge base updates, financial records checking and updates, etc.
  • Perform ad-hoc tasks and assignments as needed.
  • F.5/HKDES or above in any fields.
  • At least 1 year experience of customer services or admin.
  • Knowledge of MS Office, Outlook and account administration.
  • Strong problem-solving abilities and customer service orientation.
  • Fresh graduates will also be considered.
  • Immediate available will be an advantage.
  • Good communication in Cantonese, Mandarin and English.
  • Benefits:
  • 5-day Work Week
  • 16-20K Depends on Experience
  • 10-15 Days Annual Leave

Registering your information in our database let use easier to match the most suitable job for you. Please fill in the following form to get registerd in our database or you may email your information in MS WORD format directly to jobs@swing-hk.com.


Ref No : SW9020
Your Name :
Your Email :
Contact No. :
Your CV :
Please upload a file in a Word format with size smaller than 20 MB