SW9059 | 23 Oct 2026 Desktop Services Engineer (18-22K)
  • Maintain and support end-user computing environments, including desktops, laptops, mobile devices, connectivity issues, printer setup, peripheral devices, and basic network troubleshooting.
  • Support Microsoft workplace technologies, including M365 and O365 platforms (Outlook, Teams, Word, Excel, SharePoint, OneDrive, etc.).
  • Escalate complex or unresolved technical issues to senior IT staff when necessary.
  • Document support tickets and resolutions in the ticketing system.
  • Resolve ad-hoc tasks as required.
  • Diploma or above in Information Technology, Computer Science, or related fields.
  • At least 2 year experience in deskside, helpdesk or relevant support role.
  • Hands-on experience in supporting Outlook, O365/M365, mobile devices, Active Directory, Teams/Zoom/VooV, Wi-Fi, VPN, TCP/IP etc.
  • Knowledge of Windows operating systems and ticketing systems (ServiceNow, BMC Remedy, OpenText SMAX etc.).
  • Well communication skills in Cantonese, English, and Mandarin.
  • Immediate availability is highly preferred.
  • Candidates with less experience will also be considered.
  • Benefits:
  • 5-day Work Week
  • 18-22K Depends on Experience
  • 10-20 Days Annual Leave

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