SW8202 |
16 Sep 2021
Helpdesk Support
- Provide daily technical support to users
- Perform Windows PC (hardware/software) administration, troubleshooting, support and maintenance
- Provide remote support service to user by phone, email or remote
- Handle the hotline, service desk services and problem escalation
- Responsible for setup PC, server, networking equipment
- Coordinate and work with vendors for project implementation
- Handle ad-hoc duties/ projects when necessary
- Diploma or above holder in information Technology or related discipline
- Minimum 1 year of working experience in Information Technology
- Experience in support Windows PC, remote support would be an advantage
- Good English and Chinese communication skills
- Immediate available would be an advantage
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