SW8431 |
01 Feb 2023
Business Analyst
- Determine organizational and operational objectives by conducting business impact analysis, capturing, and documenting requirements, evaluating, and designing technical solution, and assisting in change management.
- Participate in and manage projects by identifying milestones, forming project teams, tracking activities, monitoring resources, resolving problems, recommending actions, and managing deliverables.
- Perform quality assurance activities, prepare end-user training and user guide materials, conduct user briefing sessions as part of the change management activities.
- Provide technical consultancy to different IT teams and business users by keeping abreast of the latest technologies, benchmarking best practices and principles, and participating in relevant educational workshops.
- Contribute to team effort by providing daily user support and training, promoting, and adhering to IT strategy and organizational roadmaps, and building good relationships among IT, business partners, and other stakeholders.
- Assist in and carry out relevant administrative tasks, such as procurement, vendor management, contract management, budgets, and funding, etc.
- Provide hotline support to the external participants on the electronic submission services.
- Bachelor’s Degree in information systems, computer science, or related field.
- Six years of experience or more in business information system requirement analysis and IT related project management.
- Strong technical knowledge in case management and business process related system implementation, web-based solutions, cloud-based technologies, document management systems, data analytics platforms, and Microservices architecture.
- Advanced interpersonal, communication and presentation skills. Excellent analysis and interviewing skills. With a good command of spoken English and Chinese languages.
- Experienced in project and quality management. Competent in relevant methodologies (e.g., PMP, Agile) and standards (e.g., ISO), and experience in programming/scripting languages such as Java and Python is an advantage.
- Able to work either independently or closely with project teams. Proactive and confident.
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