SW8690 | 21 Aug 2024 Deskside Support Engineer (16-25K)
  • Provide technical support for internal users on: Desktop Software, Mac, PC, MS Windows, O365, Office, Outlook.
  • Physically set up computers and software system installation.
  • Communicate effectively with end users and other support parties.
  • Perform on-site desktop/network support including desktops and laptops installation, image cloning, Hardware/Software troubleshooting, follow-up action, coordination and escalation.
  • Provide Install, Maintenance, Move and Change of deskside services to end users.
  • Troubleshoot I.T related issues and report to line manager or supervisor on the issues.
  • Assist in development and implementation of IT guidelines and procedures.
  • Higher Diploma in Computer or related discipline.
  • Experience on end user support with at least 1 years’ experience.
  • Good attitude, Good customer service, Well communication and documentation skill.
  • 16-25K
  • 10-15 Days Annual Leave
  • 5-day Work Week
  • Friendly and Energetic Working Environment

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