SW8978 |
08 May 2026
Junior Deskside Support Engineer (16-19K)
- Provide technical support to end-users for hardware, software, and network-related issues.
- Resolve common IT problems, including connectivity issues, printer setup, peripheral devices, and basic network troubleshooting.
- Assist with meeting set up using Teams/Zoom.
- Escalate complex issues to senior IT staff when necessary.
- Install, configure, and upgrade desktop/laptop hardware, operating systems, and software applications.
- Document support tickets, resolutions, and inventory in the ticketing system.
- Diploma in Information Technology, Computer Science, and related fields.
- 1 year working experience in IT support, helpdesk and similar role.
- Basic knowledge of Windows operating systems and common hardware components.
- Experience in supporting Windows, O365/M365, mobile devices.
- Strong problem-solving abilities.
- Good communication skills in Cantonese, English, and Mandarin.
- Immediate availability will be an advantage.
- 5-day Work Week
- 16-19K Depends on Experience
- 10-20 Days Annual Leave
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