SW9293 |
14 Apr 2017
DC Operation Consultant
- Provide Incident Management for any impacts to Data Center Services.
- Responsible for Incident and Problem Management, formal Change Management processes, Data Center physical access Management, Capacity Management of rack space, power and Network ports.
- Execute and manage equipment placement of Rack & Stack activities.
- Maintaining control over Data Center physical Security and Compliance.
- Generate and review monthly Data Center access reports.
- Raise and monitor Change, Incident and Problem Tickets on requests and arrange for execution.
- Degree Holder in Information Technology or equivalent, at least 5+ years in Data Center Management with knowledge and understanding of Data Center M&E Infrastructure.
- Solid experience in ITIL Service Management processes.
- Experience in handling Incident & Problem Management processes, reporting and escalation.
- Knowledge and understanding of Network Cabling standards, installation practices and common industry IT Technology platforms including UNIX, Wintel, Storage, Network and Hardware.
- Fluent spoken and written English, spoken Mandarin.
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