SW9320 | 26 May 2017 Computer Operator
  • Provide first level problem determination and remote support to end users
  • Assist to create an incident ticket through Customer helpdesk system and dispatch or escalate the calls to designated support team
  • Responsible to perform the routine operation, service request and backup task followed the procedure guide provided by Customer
  • Shift duty from Monday to Saturday is required
  • Form 5 or above
  • Certificate/Diploma holder in computer studies, information technology or related qualifications
  • Knowledge of PC, Windows Platform (Win 9x, NT, 2000 & XP), Desktop Hardware Configuration, Internet Browser, Anti Virus Application and Desktop Productivity Applications (e.g. MS Office suite)
  • Strong in software support is an advantage
  • Able to work independently

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