SW9326 | 06 Jun 2017 Technical Support Engineer
  • Provide on-site desktop services (incident & request)
  • Hardware & software troubleshoot such as ; desktop / laptop windows OS platform, Apple MAC OS platform, Microsoft Office, Anti-Virus, mobile device support & etc.
  • Troubleshoot network connectivity issue, i.e. device configuration, IP addressing, and direct TCP/IP output, network printing
  • Diploma or above in IT or related discipline;
  • Requires 2+ years of related work experience;
  • Knowledge on desktop, networking, and general PC applications, like Microsoft Office;
  • Mobile device support such as iPhone, iPad, Android
  • Remote take over support skills
  • Holder of MCP, or MCSE is an advantage;
  • Willing to listen and learn, hardworking, team player;
  • Good attitude, customer service, communication and documentation skill.

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