SW9378 | 04 Sep 2017 Helpdesk Engineer
  • Provide helpdesk call handling and IT support
  • Support regular IT operations & related documentations
  • Handling system account administration, service provisioning process, IT related procurement and related reports…
  • Coordinate with internal & external parties to provide IT operation support
  • Monitor & keep update software patches and manage IT assets inventory
  • Review & update IT documents to meet company audit standard
  • Diploma or above in Computer Science or related discipline
  • Minimum 2 years of relevant working experience in helpdesk support
  • Knowledge in in Windows & email support, TrendMicro/Symantec anti-virus & related solutions is an advantage
  • Strong computer skills including MS Word, Visio, PowerPoint and Excel
  • Well organized and good technical writing documentations
  • Team player, self-motivated, able to multitask and to take initiative to get tasks completed.
  • Good interpersonal and presentation skill
  • Good command of spoken and written English and Chinese (Cantonese & Putonghua)

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