SW9405 | 01 Nov 2017 Helpdesk Engineer
  • Diploma or Degree Holder in Computing or related study with 2+ years experience onsite Helpdesk Support / Customer Service support.
  • Professional Certificates Holder of ITL v3 / MCSE is an advantage.
  • Experience & well trained to handle onsite Field Engineering Services on IT related field.
  • Familiar with general PCs / Desktop backup and restore application and related process workflow.
  • Knowledge in IT PCs / Desktop Hardware installation / settings and configuration (e.g. Lenovo PCs / HP Printers and other computer OA Peripherals).
  • Knowledge in MS Windows OS, MS Office functionality, Novel Netware, Commercial-off-the-shelf (COTS) products, Mobile device, configurations and Apps operations.
  • 7x24 Shift Duty roster is required.
  • Good command in both spoken and written English and Chinese, Good in speaking Mandarin is an advantage.

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