SW9421 | 12 Dec 2017 Helpdesk Engineer
  • Handle inbound phone calls and outbound phone calls
  • Log down problem issues and keep track on helpdesk calls
  • Co-ordinate with 2nd level support teams and vendors to resolve the incidents
  • Password unlock and reset
  • F.5 graduation or above qualification
  • Working experience in customer service area
  • Able to handle complaints and resolve issues over the phone
  • Good interpersonal skill, telephone manner, and service attitude
  • Basic Computer knowledge, knowledge on MS Office will be in advantage
  • Good command of both spoken and written English, Cantonese & Mandarin will be in advantage
  • 7 x 24 shift duty

Registering your information in our database let use easier to match the most suitable job for you. Please fill in the following form to get registerd in our database or you may email your information in MS WORD format directly to jobs@swing-hk.com.

Ref No : SW9421
Your Name :
Your Email :
Contact No. :
Your CV :
Please upload a file in a Word format with size smaller than 20 MB