SW9467 | 06 Apr 2018 Support Specialist
  • To assist supervisor of Technical Team in managing field engineer
  • Escalation point for field engineer
  • Regular technical knowledge meeting with Service Desk Operation Team
  • To assist Project Transition Team for technical knowledge transfer
  • Create Documentation of Work Instruction and Process for Service Desk Operation Team
  • Technical Support for ad-hoc project
  • To assist supervisor of Technical Team in managing field engineer
  • Escalation point for field engineer
  • Regular technical knowledge meeting with Service Desk Operation Team
  • To assist Project Transition Team for technical knowledge transfer
  • Create Documentation of Work Instruction and Process for Service Desk Operation Team
  • Technical Support for ad-hoc project

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