SW9467 |
06 Apr 2018
Support Specialist
- To assist supervisor of Technical Team in managing field engineer
- Escalation point for field engineer
- Regular technical knowledge meeting with Service Desk Operation Team
- To assist Project Transition Team for technical knowledge transfer
- Create Documentation of Work Instruction and Process for Service Desk Operation Team
- Technical Support for ad-hoc project
- To assist supervisor of Technical Team in managing field engineer
- Escalation point for field engineer
- Regular technical knowledge meeting with Service Desk Operation Team
- To assist Project Transition Team for technical knowledge transfer
- Create Documentation of Work Instruction and Process for Service Desk Operation Team
- Technical Support for ad-hoc project
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