SW9537 | 20 Sep 2018 System Engineer
  • To perform technical support and administration of Microsoft Windows Environment and ensure all Microsoft Windows Environments / Services (such as O365, AD, DNS, Exchange, etc.) are stable and meet the corresponding service level agreement (SLA).
  • To provide administration on SharePoint online that as document sharing platform and simple workflow system.
  • To preform support and administration on server platform and supporting tools such as backup, security and performance monitoring.
  • To resolve incidents and problems and liaise with vendor as necessary.
  • To provide 2nd tier technical support to desktop client issue.
  • Automate routine tasks and transfer operational knowledge to data centre operators and/or IT Service Desk.
  • Prepare operation manual and procedure and assist operator to complete the task
  • Degree holder in Computer Science or equivalent
  • At least 8 years working experience in computing field
  • Hands-on experience in Windows server 2012/2016, O365 administration, Active Directory, Exchange Mail, Sharepoint, etc.
  • Proficient with VMware, Linux and Windows operating system.
  • Knowledge of Veeam, Arcserver, SCOM and SolarWinds, etc.
  • Experience in automating tasks with Powershell and VBScript.
  • Good interpersonal and communication skills, self-motivated and detail minded.
  • Able to work independently and meet tight schedule.
  • Good command in English and Mandarin

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