SW9809 | 05 Jul 2019 Technical Support Specialist
  • Provide IT support to end-user including PC, core applications and email system
  • Troubleshoot hardware, software, networking and configuration problems in PCs, notebooks and network printers
  • Planning for system processes, back up management and run batch jobs
  • Perform both software / hardware installation and upgrade
  • Troubleshoot, diagnose, and provide solution to desktop problems for end-users
  • Diploma or above in Information Technology / Computer Science or other related disciplines
  • 1- 3 years hands on experience in deskside support
  • In-depth knowledge in desktop maintenance and core desktop software
  • Ethnical, hardworking, responsible and pleasant with good interpersonal skills
  • Good command in both written and spoken Chinese and English

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