SW9873 | 20 Sep 2019 Deskside Support Engineer (Banking/Finance)
  • Provide on-site technical support to internal users
  • Install, configure, trouble-shoot PC related software and hardware
  • Handle request of technical assistance via phone call and email
  • Track user requests and fulfilling the needs within SLAs.
  • Manage day-to-day work, coordinate and collaborate with other teams to resolve issues and report incidents to management.
  • Diagnose, resolve and escalate technical hardware and software issues
  • Diploma or above in Information technology / Computer Science or related disciplines
  • At least 3 years working experience in IT related Industry; hands on experience in IT field is highly preferable
  • Specialized in customer service management with related job experience.
  • Knowledge and experiences in end-user software like Window, Email, Office 365, Microsoft Teams, SharePoint and desktop management tools like Active Directory, Group Policy, System Centre

Registering your information in our database let use easier to match the most suitable job for you. Please fill in the following form to get registerd in our database or you may email your information in MS WORD format directly to jobs@swing-hk.com.

Ref No : SW9873
Your Name :
Your Email :
Contact No. :
Your CV :
Please upload a file in a Word format with size smaller than 20 MB