SW9910 | 05 Feb 2020 Data Analytics Manager
  • Work with stakeholders throughout the organization to identify opportunities by leveraging big data analytics to drive business results
  • Lead and coach the Data Analytics Team to conduct in-depth and dynamic data analysis from complex datasets (structured and unstructured), derive business insights from analysis results and review with business users
  • Manage business requests and best utilize the team’s resources to meet business needs
  • Bring in best practices in advanced data analytics, predictive modeling, digital marketing, campaign management, CRM and related processes
  • Design and implement the analytics insights sharing and deployment process with different functions in the organization, including business users
  • Participate in data analytics infrastructure project by:
  • Providing input to data and tool requirement, data quality and governance, BI/CRM related process flow
  • Consolidating and reviewing user requirement
  • Participating in solution exploration and implementation
  • Defining appropriate business and direct marketing campaign metrics, and solicit relevant data sources to produce the evaluation reports
  • Assist in promoting data and customer centric mindset and practice in the organization
  • A university degree in Science or Business, preferably in Statistics, Mathematics or related disciplines
  • A minimum of 3-5 years relevant experience and solid skills in customer data analysis, building and implementing predictive models by various AI/machine learning techniques /algorithms, BI and CRM related activities
  • Strong business sense to comprehend business issues and needs, proven ability to drive business results with analytics insights and actionable recommendations
  • Experience in digital/online marketing, social listening, customer database/ warehouse project, understanding of business (or similar B2B business), or relevant experience will be an added advantage
  • Good inter-personal and communication skills, proactive working attitude with analytical mindset, team building and problem solving skills
  • Proficient skills with analytical and BI tools, e.g. R/Python, Tableau, MS Access, SAS, VBA and SQL etc.
  • Good communication skills in both written and spoken English and Chinese

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